Shipping & Returns
Shipping:
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It may take 6-12 hours to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
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Shipping Fees and Timing : Free standard shipping in the United States. We strive to deliver your order within 3-7 business days in the United States and within 8 business days in Europe.
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To track your order, please visit your MyJoMayBeautyFactory account or the shipping confirmation email.
Return value:
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When the product has quality problems, please contact us within 14 days after you receive the goods. 100% Money Back Guarantee Or replace the goods, our return policy is 14 days . No refunds will be made after 14 days.Purchases made online can be returned online or in stores for free.
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Or to register a return online ,Contact the client service. Register your returns online by connecting to your MyJoMayBeautyFactory account.
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Items purchased with PayPal can be returned online or exchanged at a self-supporting store
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Prepare the package : Put the item in the original package and place it with the original receipt.
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Delivery of packages to UPS : Unload your packages at the UPS store or collection point.
Inquiries 1.929.505.2435 (Business days: 24 hours a day, 7 days a week)
