When there is a problem with your order, you can contact our after-sale specialist at any time. We will contact you within 24 hours. We will replace the product or refund you within 14 days. Please check our return policy for details. Customer Service Manager - JoeEmail:sales004@jtfileyelashes.com/  WhatsApp:+86 18562678168 Customer Service Specialist - ElinEmail:sales005@jtfileyelashes.com/  WhatsApp:+86 15865541964 Customer Service Specialist - KellyEmail:sales006@jtfileyelashes.com/  WhatsApp:+1 412 313 0321 CEO/Owner - JackEmail:info@jomaybeauty.com/WhatsApp：+86 15666688384