14-day money-back guarantee 100% Money Back Guarantee, Return Policy is 14 days . Purchases made online can be returned online or in stores for free. Register your return online or contact our client service. Register your returns online by connecting to your JOMAY BEAUTY account Items purchased with PayPal can be returned online or exchanged at a self-supporting store Inquiries:  1.929.505.2435 (Business days: 24 hours a day, 7 days a week)